Messaging & Notifications
smsmessagenotificationemailalertannouncementtemplate
Description
Multi-channel communication system to keep parents, students, and staff informed and connected.
Channels
| Name | Description |
|---|---|
| SMS | Instant SMS to parents and staff for urgent alerts. |
| Detailed emails for reports, newsletters, and notices. | |
| Push Notifications | Real-time app notifications for mobile users. |
| Announcements | Portal announcements visible to all users. |
Auto Triggered
| Event | Recipient | Channel |
|---|---|---|
| Fee Due | Parents | SMS + App |
| Attendance Absent | Parents | SMS |
| Exam Result Published | Parents + Students | SMS + App + Email |
| Holiday Notice | All | SMS + App + Email |
| Bus Delay | Parents | SMS + App |
| Salary Credited | Staff | SMS + Email |
Sending Custom Message
- Go to Communication > Send Message
- Select Recipients (Class, Section, or Individual)
- Choose Channel (SMS, Email, or Both)
- Compose message using templates or custom text
- Preview and send
- Track delivery status in Communication > History
Templates
Create reusable templates for common messages like fee reminders, attendance alerts, and exam schedules. Use variables like {student_name} and {due_amount} for personalization.