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Payroll & HR

Payroll Amount Incorrect After Processing

Problem: An employee’s payslip shows a different amount than expected after running payroll.

Possible Causes

  • Attendance or leave records weren’t fully synced before running payroll.

  • A salary component (allowance/deduction) was changed mid-cycle.

  • Overtime or bonus wasn’t submitted before the payroll cutoff date.

  • Tax slab or statutory deduction rates are outdated.

Solution

  1. Re-check attendance and leave sync status under Payroll → Pre-Run Checklist before processing.

  2. Review the employee’s Salary Structure for recent component changes.

  3. Confirm overtime/bonus submissions were approved before the cutoff date.

  4. Verify tax slabs under Settings → Financial Settings are current for this fiscal year.

Error Message

Resolution

Deduction missing from payslip

Check the salary component was active before the cutoff date, not added after.

Payroll total doesn’t match last month

Compare the Pre-Run Checklist report for both cycles to spot the difference.

Tip: Always review the Pre-Run Checklist report before finalizing payroll — it flags sync issues automatically.

Frequently Asked Questions

Can a finalized payroll run be corrected?

Yes, via an off-cycle adjustment run — finalized payslips themselves aren’t edited directly.

  • payroll
  • salary
  • calculation
  • corporate