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Projects & Tasks

Project Task Not Saving

Problem: Editing a task (status, assignee, or due date) doesn’t persist after saving.

Possible Causes

  • The project or sprint is marked "Closed" and locked for edits.

  • You don’t have edit permission for tasks in that project.

  • Two people edited the same task at the same time, and only one change was kept.

  • Required field (e.g., assignee) was left empty.

Solution

  1. Check the project/sprint status — reopen it if it was closed prematurely.

  2. Verify your role has task-edit permission for that project under Settings → Roles.

  3. Refresh and reapply your change if it was overwritten by a simultaneous edit.

  4. Fill in all required fields before saving.

Error Message

Resolution

"Project closed" error on edit

Ask a project admin to reopen it from Projects → Settings → Status.

Change reverts after saving

Check for a simultaneous edit by another team member on the same task.

Tip: Close a sprint only after confirming all tasks are in their final state — reopening should be the exception, not routine.

Frequently Asked Questions

Can a task be moved between projects?

Yes, from the task’s detail view using "Move to Project", if you have edit permission on both projects.

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